Terms Of Service

OVERVIEW

Welcome to Arvaliona

Throughout these Terms, the words “we,” “us,” and “our” refer to Arvaliona. Arvaliona operates this website and online store, together with all information, content, features, tools, clothing, apparel, and related services made available through it (collectively, the “Services”), with the aim of offering customers a convenient and carefully curated shopping experience.

Our store is powered by Shopify Inc., which provides the ecommerce platform that allows Arvaliona to make the Services available to you.

These Terms of Service (“Terms”) apply to your access to and use of the Services, as well as any policies incorporated into or referenced by these Terms. Please review them carefully because they include important provisions concerning your legal rights, disclaimers of warranties, and limitations of liability.

By visiting, browsing, accessing, or otherwise using the Services, you agree to these Terms and our Privacy Policy. If you do not accept these Terms, you should not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By accepting these Terms of Service, you confirm that you have reached the age of legal majority in the state or province where you reside and that you have authorized any minor dependents under your responsibility to use the Services through devices that you own, purchase, or control.

When you use the Services, including when browsing our online store or purchasing clothing, apparel, or other products offered by us, you may be required to provide information such as your email address, billing details, payment information, and shipping details. You confirm that all information you submit is accurate, complete, current, and that you have the legal right to provide it.

You are responsible for protecting the confidentiality of your account login information and for all activities carried out through your account. You may not sell, assign, transfer, or license your account to another person.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to display our clothing, apparel, colors, fabrics, finishes, sizing, and other product features as accurately as possible through our online store. However, the way a product appears may differ depending on your device, screen settings, display configuration, lighting, or other technical conditions.

We cannot guarantee that the color, appearance, fit, sizing, quality, or other characteristics of any product or service you purchase will exactly correspond with what appears on your screen or fully meet your individual expectations.

Product descriptions, specifications, availability, and other product-related information may be changed at any time without advance notice at our discretion. We may discontinue any product at any time and may restrict quantities or availability for particular customers, locations, regions, or jurisdictions on an individual basis.

SECTION 3 – ORDERS

Submitting an order represents an offer to purchase products from Arvaliona. We may approve or reject an order at our discretion for any lawful reason. An order is not considered accepted until Arvaliona has confirmed its acceptance. Payment must be successfully authorized and processed before an order can be accepted. Please review all order details carefully before completing your purchase, as Arvaliona may not be able to approve a cancellation after an order has been accepted. If we reject, adjust, or cancel an order, we will make reasonable efforts to contact you using the email address, billing details, and/or telephone number supplied when the order was placed.

Returns and exchanges are permitted only in accordance with our Refund Policy.

You confirm that purchases made through the Services are for personal or household use and are not intended for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotional offers may be changed at any time without prior notice. The price charged for your purchase will be the amount shown at the time you submit your order and will be reflected in your order confirmation email. Unless specifically stated otherwise, displayed prices do not include applicable taxes, shipping costs, handling charges, customs duties, or import-related fees.

Prices available through our online store may not be the same as prices offered by physical retailers, third-party websites, or online marketplaces. From time to time, we may provide promotions governed by separate promotional terms. If those promotional terms are inconsistent with these Terms, the conditions applicable to the specific promotion will take precedence.

You agree to provide accurate, complete, and current purchasing, payment, and account information whenever you place an order. You also agree to keep your account information updated, including your email address, payment card information, and expiration dates, so that we can process transactions and communicate with you when necessary.

You represent and warrant that: (i) any credit card or payment information you provide is complete, accurate, and truthful; (ii) you are authorized to use the payment method selected; (iii) your payment provider will honor the charges relating to your transaction; and (iv) you will pay all amounts due, including product prices, shipping and handling charges, and applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. Any delivery timeframe shown or communicated is provided only as an estimate and is not guaranteed. We are not liable for delays resulting from shipping carriers, customs authorities, weather conditions, or other circumstances beyond our reasonable control. Once your order has been transferred to the applicable shipping carrier, ownership and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

The Services, including but not limited to our trademarks, brand elements, written content, displays, photographs, clothing imagery, graphics, customer reviews, videos, audio, and the overall selection, arrangement, and design of these materials, are owned by Arvaliona, its affiliates, or its licensors and are protected under applicable United States and international copyright, trademark, patent, and other intellectual property laws.

These Terms allow you to access and use the Services only for personal and non-commercial purposes. Without our prior written authorization, you may not reproduce, duplicate, distribute, alter, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services. Except where these Terms expressly provide otherwise, nothing in these Terms gives you a license or other right under any patent, copyright, trademark, or other intellectual property belonging to Arvaliona, Shopify, or a third party. Unauthorized use may violate applicable federal, state, or international intellectual property laws. All rights not specifically granted are reserved by Arvaliona.

The Arvaliona name, logos, product names, service names, designs, and slogans are trademarks belonging to Arvaliona, its affiliates, or its licensors. These marks may not be used without prior written authorization from Arvaliona. Shopify’s name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, designs, and slogans displayed through the Services belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

As part of the Services, we may make certain third-party tools available to you that we do not supervise, operate, manage, control, or influence.

You acknowledge and agree that these tools are provided on an “as is” and “as available” basis, without warranties, representations, guarantees, endorsements, or conditions of any kind. We accept no liability or responsibility arising from your use of optional third-party tools.

Your use of any optional tools available through the website is entirely at your own discretion and risk. Before using such tools, you should review and accept the terms established by the applicable third-party provider.

We may introduce additional features, resources, or tools to the Services in the future. Any new additions will also form part of the Services and will be governed by these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

The Services may include links, content, or embedded features supplied by third-party websites or service providers. We are not responsible for reviewing, confirming, or evaluating the accuracy, quality, or content of third-party websites or materials. If you leave the Services to access third-party websites or content, you do so voluntarily and at your own risk.

We are not responsible for losses, damages, or other issues arising from your use of third-party websites or from the purchase or use of products, services, information, resources, or content provided by third parties. Before entering into any transaction, you should carefully review the policies and practices of the applicable third party. Questions, complaints, disputes, or concerns relating to third-party products or services should be addressed directly to that third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section explains the relationship between Shopify and your store and should not be deleted or changed.]

Arvaliona is hosted and supported by Shopify, which provides the ecommerce technology through which the Services are made available. However, all purchases and sales completed through our Store are transactions directly between you and Arvaliona. By accessing or using the Services, you acknowledge that Shopify is not responsible for any part of a transaction between you and Arvaliona, including injuries, losses, damages, or other matters arising from products or services purchased from us. You expressly release Shopify and its affiliates from claims, liabilities, and damages associated with purchases or transactions made with Arvaliona.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy, which is available on our Privacy Policy page. Certain information may also be subject to Shopify’s Privacy Policy, available here. By continuing to access or use the Services, you acknowledge that you have reviewed these privacy policies.

Because Shopify hosts the Services, Shopify may collect and process information relating to your access to and use of the Services in order to operate, maintain, and improve its platform. Information you submit may be transferred to Shopify and other third parties, including recipients outside your country of residence, where such transfers are necessary to provide the Services. Please review our Privacy Policy for additional information about how Arvaliona, Shopify, and our service providers collect and use personal information.

SECTION 11 – FEEDBACK

If you submit, post, upload, email, or otherwise send us ideas, reviews, suggestions, recommendations, proposals, plans, or other materials (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to reproduce, use, modify, publish, distribute, and display that Feedback in any format and for any purpose, including commercial purposes. This may include using Feedback to operate, assess, improve, promote, or develop the Services, or to exercise our rights and perform our obligations under these Terms of Service.

You also represent and warrant that: (i) you own or otherwise hold all rights necessary to submit the Feedback; (ii) you have disclosed any payment, compensation, reward, benefit, or incentive connected with the Feedback; and (iii) your Feedback complies with these Terms. We are not required to: (1) maintain Feedback in confidence; (2) compensate you for Feedback; or (3) provide a response to Feedback.

We reserve the right, although we are not obligated, to monitor, review, edit, or remove Feedback that we determine, at our discretion, to be unlawful, offensive, threatening, defamatory, obscene, pornographic, abusive, objectionable, or in violation of intellectual property rights or these Terms of Service.

You agree that Feedback submitted by you will not violate the rights of any third party, including copyright, trademark, privacy, publicity, personality, or other personal or proprietary rights. You further agree not to submit unlawful, defamatory, abusive, obscene, malicious, or harmful material, including computer viruses or other code capable of disrupting the Services or related websites. You may not use a false email address, impersonate another person, or otherwise misrepresent the source of any Feedback. You alone are responsible for the Feedback you provide and for its accuracy. We accept no responsibility or liability for Feedback submitted by you or by any third party.

SECTION 12 – ERRORS AND OMISSIONS

From time to time, the Services may contain typographical mistakes, inaccurate information, or omissions relating to product descriptions, clothing details, sizing, pricing, promotions, offers, shipping charges, estimated delivery times, or product availability. We reserve the right to correct mistakes, change or update information, or cancel an order if any information is inaccurate, at any time and without prior notice, including after an order has been submitted.

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes. You may not use or attempt to use the Services, directly or indirectly: (a) for unlawful, fraudulent, or malicious activity; (b) to violate any applicable international, federal, provincial, state, or local law, regulation, rule, or ordinance; (c) to violate our intellectual property rights or the intellectual property rights of another party; (d) to harass, intimidate, abuse, insult, threaten, defame, disparage, or otherwise harm our employees or any other individual; (e) to submit or communicate information that is false or misleading; (f) to upload, download, transmit, receive, use, or reuse material that does not comply with these Terms; (g) to send or facilitate unsolicited advertising or promotional messages, including junk mail, spam, chain letters, or similar solicitations; (h) to impersonate or attempt to impersonate another person or organization; or (i) to engage in conduct that interferes with another person’s access to or enjoyment of the Services or that, in our judgment, may harm Arvaliona, Shopify, other users, or expose any of them to liability.

You further agree that you will not: (a) introduce, upload, or transmit viruses, malicious software, or harmful code that may interfere with the operation or functionality of the Services; (b) reproduce, duplicate, copy, sell, resell, or commercially exploit any portion of the Services; (c) collect, monitor, or track personal information belonging to others; (d) participate in spam, phishing, pharming, pretexting, crawling, spidering, or scraping; or (e) circumvent or interfere with security features protecting the Services, related websites, other websites, or the Internet. We may suspend, limit, disable, or terminate your account without advance notice if we determine that these Terms have been violated.

SECTION 14 – TERMINATION

We may terminate these Terms or restrict, suspend, or discontinue your access to some or all of the Services at any time, at our discretion, and without prior notice. You will remain responsible for all amounts due up to and including the effective date of termination.

The following provisions will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature are intended to remain effective after termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

Information provided through or in connection with the Services is made available only for general informational purposes. We do not warrant or represent that such information is accurate, complete, dependable, or useful. Any reliance on information obtained through the Services is entirely at your own risk. We disclaim liability for any loss or damage arising from reliance on such materials by you, another visitor, or any person who may receive information through the Services.

EXCEPT WHERE ARVALIONA EXPRESSLY STATES OTHERWISE, THE SERVICES AND ALL PRODUCTS MADE AVAILABLE THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THIS INCLUDES ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT OR REPRESENT THAT ACCESS TO OR USE OF THE SERVICES WILL AT ALL TIMES BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS MAY RESTRICT OR PROHIBIT THE EXCLUSION OF CERTAIN IMPLIED OR OTHER WARRANTIES, IN WHICH CASE PARTS OF THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 16 – LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, ARVALIONA, ALONG WITH OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, AND THOSE OF SHOPIFY AND ITS AFFILIATES, WILL NOT BE RESPONSIBLE FOR ANY INJURY, LOSS, CLAIM, OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND. THIS INCLUDES, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE, SAVINGS, DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER ARISING UNDER CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, RESULTING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT ACQUIRED THROUGH THE SERVICES, OR FROM ANY CLAIM OTHERWISE CONNECTED WITH YOUR USE OF THE SERVICES OR A PRODUCT, INCLUDING CONTENT ERRORS OR OMISSIONS OR LOSS OR DAMAGE ARISING FROM CONTENT OR PRODUCTS POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN WHERE THE POSSIBILITY OF SUCH DAMAGES HAS BEEN COMMUNICATED.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Arvaliona, Shopify, and our respective affiliates, partners, officers, directors, employees, representatives, contractors, licensors, agents, and service providers from and against losses, liabilities, damages, demands, and claims, including reasonable legal fees, brought by a third party and resulting from: (1) your breach of these Terms of Service or any document incorporated by reference; (2) your violation of applicable law or another person’s rights; or (3) your access to or use of the Services.

Where reasonably practicable, we will notify you of any claim that is subject to indemnification. A delay in providing such notice will not release you from your obligations unless the delay materially affects your ability to respond. We may direct the defense and settlement of the claim at your expense, including selecting legal counsel, but we will not enter into a settlement that imposes non-monetary obligations on you without your consent, which may not be unreasonably withheld. You agree to cooperate with the defense of any indemnified claim, including by supplying relevant information and records.

SECTION 18 – SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, invalid, void, or unenforceable, that provision will remain enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be considered separated from these Terms. Such a determination will not affect the validity or enforceability of any remaining provision.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

If we do not exercise or enforce a right or provision under these Terms of Service, that failure will not be considered a waiver of the applicable right or provision.

These Terms of Service, together with all policies, notices, and operating rules that we publish on this website or in connection with the Services, constitute the complete agreement and understanding between you and us regarding your use of the Services and replace all prior or contemporaneous agreements, communications, proposals, or understandings, whether written or oral, including previous versions of these Terms of Service.

Any ambiguity or uncertainty relating to the interpretation of these Terms of Service will not automatically be interpreted against the party responsible for drafting them.

SECTION 20 – ASSIGNMENT

You may not assign, delegate, transfer, or otherwise convey this Agreement or any rights or responsibilities arising under these Terms to another person without receiving our prior written approval. Any attempted assignment without such consent will be invalid. We may assign, transfer, or delegate these Terms and our related rights and obligations without obtaining your consent or providing prior notice.

SECTION 21 – GOVERNING LAW & DISPUTE RESOLUTION

These Terms of Service, together with any separate agreements under which we provide Services to you, will be interpreted and governed in accordance with the laws of the State of Colorado, United States.

Any dispute, controversy, disagreement, or claim arising from or connected with this agreement, including questions concerning its formation, validity, interpretation, performance, breach, or termination, will be submitted to and finally determined through arbitration administered by the American Arbitration Association (AAA).

You agree that any dispute resolution proceeding will take place only on an individual basis and not as a class, consolidated, collective, or representative action.

SECTION 22 – HEADINGS

The headings included in these Terms are provided only for convenience and organization and do not restrict, modify, or otherwise change the meaning or interpretation of any provision.

SECTION 23 – CHANGES TO TERMS

You may review the latest version of these Terms of Service on this page at any time.

We reserve the right, at our discretion, to modify, amend, update, or replace any portion of these Terms of Service by publishing revised terms or changes on our website. You are responsible for reviewing this page from time to time. Where applicable law requires notice of significant changes, we will provide the required notice, and such changes will take effect on the date specified in that notice. Your continued access to or use of the Services after revised terms are posted will constitute your acceptance of those changes.

SECTION 24 – CONTACT INFORMATION

Email: support@arvaliona.com
Address: HaoApp Hong Kong Limited
ROOM 413, 4/F, LUCKY CENTRE, 165-171 WAN CHAI ROAD, WAN CHAI, HONG KONG